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1.REFUND POLICYWe take great pride in our reputation for quality. If for any reason you are dissatisfied with your purchase, Kalona will assist you with a prompt refund or exchange up to 60 days after purchase.

Unfortunately, you cannot return merchandise bought through KalonaSpa.com at Kalona Salon Stores.

Shipping and handling fees are not refundable.

Please send your package, indicating if you are returning or exchanging via a prepaid, insured, traceable method to ensure a safe and documented delivery to:

Kalona
Returns Department
78-6831 Alii Drive Suite 148
Kailua-Kona,HI 96740

A credit will be issued as soon as we receive your return. Refunds for items returned will be credited in the same form as the original payment type. Please allow up to two billing cycles for a refund to appear on your credit card statement.

2.SHIPPING

Most orders are processed within 48 hours of receipt on business days, weekends and holidays excluded.

At this time we are able to ship to U.S. only.

3.GENERAL EXCISE TAX

Hawaii State Law requires us to add General Excise Tax to each order shipped to the state of Hawaii.

4.PRICES

All prices are in U.S. dollars

5.JOIN THE KALONA TEAM

If you are interested in employment opportunities at either of our salon & spa locations please forward your resume via facsimile to 808-322-9372 or via email to <HREF="mailto:Keauhou@KalonaSpa.com">Keauhou@KalonaSpa.com

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TREATMENT MENU'S


Kalona Salon & Spa Keauhou

CLICK HERE:  Keauhou Treatment Menu